Lester P. Schindel, FACHE, President of
Holy Family Hospital and Merrimack
Valley Hospital
President Schindel joined Holy Family
Hospital in 2009 with nearly three
decades of executive experience in
health care and community-based hospital
management. In 2013 he was also
appointed as the President of Merrimack
Valley Hospital in Haverhill, MA. He
served in this role earlier in his
career, from 2001 to 2005, and was
credited with successfully turning
around its operations and reaffirming it
as an essential part of the community.
Mr. Schindel is an accomplished leader
whose vision and strategic planning
expertise has proven effective in
expanding hospital programs and
services. As a long-time friend of the
Merrimack Valley, he is committed to
delivering superior service and
compassionate care to patients and their
families.
Under his leadership, Holy Family
Hospital has opened a new state-of-the
art emergency center and earned numerous
quality distinctions. These include an
“A” Hospital Safety Score by The
Leapfrog Group, the Gold Seal of
Approval from The Joint Commission. In
addition, Holy Family Hospital’s
Regional Center for Orthopedic Care has
earned the Gold Seal of Approval from
The Joint Commission and designation as
a Blue Distinction Center® by BlueCross
and BlueShield of Massachusetts, both
for hip and knee surgeries. The hospital
is also a Blue Distinction Center® for
spine surgery. And, for six consecutive
years, the hospital’s Cancer Center has
held the Outstanding Achievement Award
from the American College of Surgeons’
Commission on Cancer (CoC).
Prior to joining Holy Family Hospital,
Mr. Schindel served as the President and
CEO of New England Sinai Hospital, which
is now part of the Steward Health Care
network. During his time as president,
Sinai inpatient volume expanded,
outpatient volume exceeded expansion by
13% and Sinai earned recognition as a
pulmonary center of excellence and
premier choice for long-term acute care
in New England. He also led the
organization to the opening of a
pulmonary and medical inpatient
satellite unit at Carney Hospital: the
Rose Kalman Research Center for
pulmonary clinical research; the
introduction of a Sleep Medicine/Sleep
Disorders Program; a Simulated Living
Center to enhance rehabilitation
therapies; and a Wound Center and
Hyperbaric Oxygen Therapy Program. He
has also served as the Chief Operating
Officer at MetroWest Medical Center
where he was responsible for the daily
operations at both Framingham Union
Hospital and Leonard Morse Hospital in
Natick, MA.
President Schindel serves on the
Northern Essex Community College (NECC)
Foundation Board and the Merrimack
Valley Workforce Investment Board (WIB).
He has also served on the Merrimack
Valley YMCA Board of Directors. As a
distinguished alum of George Washington
University, President Schindel was
selected as Executive in Residence in
the Health Services Management and
Leadership Department. He is a
sought after speaker for the health care
industry. Most recently, he presented a
talk at the American College of
Healthcare Executives (ACHE) Congress on
Healthcare Leadership on “Long-Term
Acute Care Partnerships: Creative Ways
to Strengthen Clinical Management and
Boost Hospital Revenue." Mr. Schindel
has also been appointed as the Board
President for Jewish Family Service in
Framingham.
Schindel is a Diplomat in the American
College of Healthcare Executives, is
board certified in health care
management and a Fellow of ACHE. He has
a master’s degree in healthcare
administration from George Washington
University, a bachelor’s degree in
microbiology from Rutgers University and
an advanced management certificate in
healthcare management from Yale
University.
Mr. Schindel and his wife Caren live in
Framingham, MA. They have three
children.
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Martha (Marty) McDrury, RN, Chief
Operations Officer, Chief Nursing
Officer
Marty McDrury is the Senior
Vice President/Chief Operating
Officer/Chief Nursing Officer at
Holy Family; she has been on the
hospital staff since 1981.
McDrury is a graduate of Catherine
Laboure' Junior College Nursing program,
and holds a degree in Business and
Health Care Administration from Saint
Joseph's College in Maine. She has
served on various community boards and
agencies, including the MHA Physician
Advisory Council.
Born at Bon Secours Hospital (now Holy
Family), McDrury is a lifelong resident
of the Merrimack Valley. She also enjoys
spending time
at her home in Cape
Neddick, Maine.
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Kevin Kilday, Vice President of Finance
As the Vice President of Finance
for Holy Family Hospital, Kevin Kilday
is directly responsible for the
hospital’s entire revenue cycle and
accounts receivable operations.
He has worked extensively in the field
of healthcare finance administration,
and previously held senior leadership
positions at Catholic Medical Center,
Lahey Clinic and Children’s Hospital
Boston. Most recently, Kilday has served
as interim Chief Financial Officer at
Milton Hospital. He also has experience
in evaluating physician network
operating performance.
Kilday holds an MBA and BA from Boston
University. He is also a member of
Healthcare Financial Management
Association and American College of
Healthcare Executives.
He resides in Wilmington, Massachusetts
with his family.
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Paul Allen, MD, MPH, Vice President of
Medical Affairs
A Merrimack Valley native, Dr.
Paul Allen became Vice
President of Medical Affairs (VPMA)
at Holy Family Hospital in January 2010.
As VPMA, he oversees clinical chairs in
all departments, collaborates with
department leaders, and serves as
liaison between the medical staff and
hospital administration.
Prior to joining Holy Family, Dr. Allen
spent several years in directorship
roles within the Cambridge Health
Alliance as the Associate Director of
CHA’s Medical Residency Program and most
recently as the Medical Director for
Cambridge Hospital. There he implemented
a multidisciplinary approach to improve
inpatient flow. He also worked on
quality measures that included, among
others, communication across
disciplines, core measures, and
inpatient-to-outpatient transfer of
care. In this role, he received an
Honorable Mention for Patient Safety
from the National Association of Public
Hospitals and Health System’s Safety Net
Award.
Born at Holy Family (then Bon Secours),
Dr. Allen attended St. Patrick’s School
in Lawrence and St. John’s Preparatory
School in Danvers before graduating from
Boston College with a BA in English and
sociology. He then went on to earn his
doctorate degree from Harvard Medical
School and his Masters in Public Health
from the Harvard School of Public
Health.
Dr. Allen completed his internship and
residency at Cambridge Hospital in
Cambridge, MA, including a year as Chief
Resident. He also completed a clinical
fellowship in general medicine at
Harvard Medical School. He is an
instructor at Harvard Medical School.
He lives in Lexington, Massachusetts
with his wife and 3 children.
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Anne Dosch, Director of Quality &
Safety
Anne Dosch is the Director of
Quality and Safety for Holy
Family. With 20 years of healthcare
experience, and more than 15 of those
years focused on quality, safety and
patient satisfaction, she brings an
exceptional commitment to quality
excellence to the organization. She has
broad experience in performance
improvement, risk management, medical
staff services, patient safety and
regulatory affairs.
In early 2010, Ms. Dosch led the
hospital team during The Joint
Commission’s visit, which resulted in
another three-year accreditation and the
hospital receiving the Gold Seal of
Approval.
Ms. Dosch has been part of the Steward
family since 1997, most recently as the
Quality Program Manager, during which
time she lead the hospital in The Joint
Commission Readiness Surveys, policy
development and management.
Prior to joining Steward Health Care,
Ms. Dosch was a QI Manager for the VNA
of Greater Salem, where she led the
organization in its implementation of
information systems for patient care.
This included integrating key data
components that effectively tracked
quality compliance.
|
 Karen
Kennedy, Director of Mission and
Community Partnerships
As the Director of Mission and
Community Partnerships for Holy
Family Hospital, Karen Kennedy is
responsible for integrating the
hospital’s mission, vision and values
with community outreach programming for
underserved populations in the Merrimack
Valley and southern New Hampshire
communities.
Karen works closely with area health and
human service agencies, businesses, and
academic and religious institutions to
collectively address some of the area’s
critical health issues such as diabetes,
obesity, family safety, cancer
prevention and early detection. In
addition, she oversees the hospital and
community advisory committees for
community benefits, and the Volunteer
Services Department.
Karen is a national award-winning public
relations and public affairs leader who
has developed and implemented
multi-faceted community awareness
campaigns and benefit programs. Her
efforts have garnered public support,
built community coalitions, and
increased market share for organizations
in highly competitive industries such as
health and human services, utilities,
telecommunications, high technology, and
fast food.
Karen has counseled executive management
teams on public relations issues that
impact an organization’s image and
effectiveness. She is recognized for
developing effective communications
agendas and for building relationships
among external constituents and across
internal operating functions. In
addition, Karen has served as the chief
spokesperson to broadcast, print and
web-based media nationwide, and is
recognized for her crisis communications
work. She is an award-winning writer and
author of op-ed pieces, press kits,
speeches, newsletters, and annual
reports.
Prior to her position at Holy Family,
Karen led the development of community
health programming for Steward's
original six hospital region to
positively impact health outcomes,
particularly of the poor and
disenfranchised, and to increase the
organizations community
involvement. She oversaw efforts
to identify collaborative opportunities
with community groups and
coalitions. Karen was responsible
for ensuring that the hospitals’
community benefits programs were
consistent with the Massachusetts
Attorney General’s guidelines.
Karen has also served as a Senior
Consultant to the Fuessler Group, where
she developed business-building
strategies to expand the client base
consisting of engineering, energy, and
environmental firms. She is the former
Director of Public Relations for
OneSource Information Services, Inc.,
where she helped the management team
define a corporate positioning strategy
in the United States and England. Under
her direction, OneSource garnered
recognition for its leadership role,
including ranking seventh on the Boston
Globe’s 2002 ‘Globe 100' list of
successful companies.
Prior to OneSource, Karen spent six
years with National Grid USA, and played
an integral role in shaping and
executing the company’s communications
strategy during the electric industry’s
restructuring. She directed crisis
communications to 1.3 million customers
and the press, and led public relations
efforts on a variety of issues. Karen
also spearheaded media relations efforts
for three mergers and acquisitions,
coordinating global press coverage. She
developed and executed several special
launches, including the commissioning of
a $500-million power plant and the
opening of an adjacent six-acre park,
attracting dignitaries and more than
4,000 visitors.
Karen, who began her career as a Lowell
Sun reporter, holds a Bachelor of Arts
degree in Journalism from Northeastern
University and a Master of Science
degree in Public Relations from Boston
University.
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