70 East Street, Methuen, MA 01844 978-687-0151
Lester P. Schindel, FACHE, President of Holy Family Hospital and Merrimack Valley Hospital
President Schindel joined Holy Family Hospital in 2009 with nearly three decades of executive experience in health care and community-based hospital management. In 2013 he was also appointed as the President of Merrimack Valley Hospital in Haverhill, MA. He served in this role earlier in his career, from 2001 to 2005, and was credited with successfully turning around its operations and reaffirming it as an essential part of the community.
Mr. Schindel is an accomplished leader whose vision and strategic planning expertise has proven effective in expanding hospital programs and services. As a long-time friend of the Merrimack Valley, he is committed to delivering superior service and compassionate care to patients and their families.
Under his leadership, Holy Family Hospital has opened a new state-of-the art emergency center and earned numerous quality distinctions. These include an “A” Hospital Safety Score by The Leapfrog Group, the Gold Seal of Approval from The Joint Commission. In addition, Holy Family Hospital’s Regional Center for Orthopedic Care has earned the Gold Seal of Approval from The Joint Commission and designation as a Blue Distinction Center® by BlueCross and BlueShield of Massachusetts, both for hip and knee surgeries. The hospital is also a Blue Distinction Center® for spine surgery. And, for six consecutive years, the hospital’s Cancer Center has held the Outstanding Achievement Award from the American College of Surgeons’ Commission on Cancer (CoC).
Prior to joining Holy Family Hospital, Mr. Schindel served as the President and CEO of New England Sinai Hospital, which is now part of the Steward Health Care network. During his time as president, Sinai inpatient volume expanded, outpatient volume exceeded expansion by 13% and Sinai earned recognition as a pulmonary center of excellence and premier choice for long-term acute care in New England. He also led the organization to the opening of a pulmonary and medical inpatient satellite unit at Carney Hospital: the Rose Kalman Research Center for pulmonary clinical research; the introduction of a Sleep Medicine/Sleep Disorders Program; a Simulated Living Center to enhance rehabilitation therapies; and a Wound Center and Hyperbaric Oxygen Therapy Program. He has also served as the Chief Operating Officer at MetroWest Medical Center where he was responsible for the daily operations at both Framingham Union Hospital and Leonard Morse Hospital in Natick, MA.
President Schindel serves on the
Northern Essex Community College (NECC)
Foundation Board and the Merrimack
Valley Workforce Investment Board (WIB).
He has also served on the Merrimack
Valley YMCA Board of Directors. As a
distinguished alum of George Washington
University, President Schindel was
selected as Executive in Residence in
the Health Services Management and
Leadership Department. He is a
sought after speaker for the health care
industry. Most recently, he presented a
talk at the American College of
Healthcare Executives (ACHE) Congress on
Healthcare Leadership on “Long-Term
Acute Care Partnerships: Creative Ways
to Strengthen Clinical Management and
Boost Hospital Revenue." Mr. Schindel
has also been appointed as the Board
President for Jewish Family Service in
Martha (Marty) McDrury, RN, Chief Operations Officer, Chief Nursing Officer
Marty McDrury is the Senior Vice President/Chief Operating Officer/Chief Nursing Officer at Holy Family; she has been on the hospital staff since 1981.
McDrury is a graduate of Catherine Laboure' Junior College Nursing program, and holds a degree in Business and Health Care Administration from Saint Joseph's College in Maine. She has served on various community boards and agencies, including the MHA Physician Advisory Council.
Born at Bon Secours Hospital (now Holy Family), McDrury is a lifelong resident of the Merrimack Valley. She also enjoys spending time at her home in Cape Neddick, Maine.
Kevin Kilday, Vice President of Finance
As the Vice President of Finance for Holy Family Hospital, Kevin Kilday is directly responsible for the hospital’s entire revenue cycle and accounts receivable operations.
He has worked extensively in the field of healthcare finance administration, and previously held senior leadership positions at Catholic Medical Center, Lahey Clinic and Children’s Hospital Boston. Most recently, Kilday has served as interim Chief Financial Officer at Milton Hospital. He also has experience in evaluating physician network operating performance.
Kilday holds an MBA and BA from Boston University. He is also a member of Healthcare Financial Management Association and American College of Healthcare Executives.
He resides in Wilmington, Massachusetts with his family.
Patricia Gauron, Director of Human Resources
Patricia Gauron is the Director of Human Resources for Holy Family Hospital and Merrimack Valley Hospital, where she provides direction on all employee related functions including compensation and benefits, policy and program development, employee relations, regulatory compliance, and organizational development.
John Alexander, MD, FACEP, Vice President of Medical Affairs
As the Vice President of Medical Affairs for Holy Family Hospital, John Alexander is responsible for further advancing the quality of care and services that medical staff provides to the community.
Dr. Alexander earned a Master of Science in Health Care Management from Harvard School of Public Health and his Doctorate in Medicine from University of Massachusetts Medical School.
Previously, he served as the leader of integrated medicine at York Hospital in Maine where he was instrumental in developing a care transitions program to support patient recovery and continued progress through the collaborative efforts of physician practices, social work and case management. He has also led process improvement initiatives to enhance patient access, continuity of care and the overall experience from physician through hospital care and into recovery. These efforts have also included a focused adoption of advanced technology for integrated care.
Karen Kennedy, Director of Mission and Community Partnerships
As the Director of Mission and Community Partnerships for Holy Family Hospital, Karen Kennedy is responsible for integrating the hospital’s mission, vision and values with community outreach programming for underserved populations in the Merrimack Valley and southern New Hampshire communities.
Karen works closely with area health and human service agencies, businesses, and academic and religious institutions to collectively address some of the area’s critical health issues such as diabetes, obesity, family safety, cancer prevention and early detection. In addition, she oversees the hospital and community advisory committees for community benefits, and the Volunteer Services Department.
Karen is a national award-winning public relations and public affairs leader who has developed and implemented multi-faceted community awareness campaigns and benefit programs. Her efforts have garnered public support, built community coalitions, and increased market share for organizations in highly competitive industries such as health and human services, utilities, telecommunications, high technology, and fast food.
Karen has counseled executive management teams on public relations issues that impact an organization’s image and effectiveness. She is recognized for developing effective communications agendas and for building relationships among external constituents and across internal operating functions. In addition, Karen has served as the chief spokesperson to broadcast, print and web-based media nationwide, and is recognized for her crisis communications work. She is an award-winning writer and author of op-ed pieces, press kits, speeches, newsletters, and annual reports.
Prior to her position at Holy Family, Karen led the development of community health programming for Steward's original six hospital region to positively impact health outcomes, particularly of the poor and disenfranchised, and to increase the organizations community involvement. She oversaw efforts to identify collaborative opportunities with community groups and coalitions. Karen was responsible for ensuring that the hospitals’ community benefits programs were consistent with the Massachusetts Attorney General’s guidelines.
Karen has also served as a Senior Consultant to the Fuessler Group, where she developed business-building strategies to expand the client base consisting of engineering, energy, and environmental firms. She is the former Director of Public Relations for OneSource Information Services, Inc., where she helped the management team define a corporate positioning strategy in the United States and England. Under her direction, OneSource garnered recognition for its leadership role, including ranking seventh on the Boston Globe’s 2002 ‘Globe 100' list of successful companies.
Prior to OneSource, Karen spent six years with National Grid USA, and played an integral role in shaping and executing the company’s communications strategy during the electric industry’s restructuring. She directed crisis communications to 1.3 million customers and the press, and led public relations efforts on a variety of issues. Karen also spearheaded media relations efforts for three mergers and acquisitions, coordinating global press coverage. She developed and executed several special launches, including the commissioning of a $500-million power plant and the opening of an adjacent six-acre park, attracting dignitaries and more than 4,000 visitors.
Karen, who began her career as a Lowell Sun reporter, holds a Bachelor of Arts degree in Journalism from Northeastern University and a Master of Science degree in Public Relations from Boston University.
|To contact a member of the Senior Leadership Team please contact Elsie Vallante at Elsie.Vallante@steward.org or call 978-687-0156, ext. 2301.|